Diagnostic Tools

Know where you stand before deciding where to go

Free assessments and paid diagnostics for MSP owners and business leaders across ASEAN. Instant results. No generic advice.

Business Leaders
Tools for Founders & C-Suite Leaders

Built for leaders whose businesses have outgrown their technology setup — or who suspect they're spending more than they should without knowing exactly where.

Free
Free Assessment
Technology Readiness Assessment
17 questions across four dimensions: Leadership & Governance, Infrastructure & Security, Team & Capabilities, and Strategic Planning. Instant score with a breakdown and top priorities.
3 minutes Instant results No payment required
Take the Free Assessment →
Paid · $97
Not sure which to start with? Take the free Technology Readiness Assessment first — it covers four dimensions and takes 3 minutes. If you want a detailed cost estimate and a 90-day plan with named owners, the paid diagnostic goes further.
MSP Owners
Tools for MSP Owners

Built for operators who have grown an MSP and hit a ceiling — whether that's margin pressure, owner dependency, or a growth engine that relies entirely on referrals.

Free
Free Assessment
MSP Scalability Assessment
12 questions. An instant Scalability Score based on where your MSP actually is today — across financials, operations, service structure, and growth.
2 minutes Instant score No payment required
Take the Free Assessment →
Paid · $97
Not sure which to start with? Take the free assessment first — it takes 2 minutes and gives you an immediate score. If you want a deeper diagnosis with specific actions, the paid diagnostic goes further.

Common Questions

About the Diagnostics

What's the difference between the free and paid tools?
The free assessments give you an instant score and a general picture of where you stand. The paid diagnostics are deeper — more questions, four scored dimensions, and a personalised AI-generated report built specifically from your answers.
How quickly do I get my results?
Free assessments show results instantly on screen. Paid diagnostics generate your full report within 30–60 seconds of payment — the AI builds it from your specific answers in real time.
Is this relevant if I'm based outside Singapore?
Yes. The diagnostics are built for ASEAN businesses across Singapore, Malaysia, Hong Kong, Indonesia, Thailand, and beyond. The reports include ASEAN market context and benchmarks.
What happens after I complete a paid diagnostic?
You receive your full report instantly. You can also request a follow-up conversation with Hitan directly from the report page — there's no obligation, but the report often surfaces things worth talking through.
Can I get a refund if I'm not satisfied?
The reports are generated and delivered instantly, so refunds are assessed case by case. If you're not satisfied with your report, contact hello@scaleasean.com and we'll make it right.
Do the paid diagnostics replace a consultation with Hitan?
No — they're complementary. Many people find the diagnostic a useful starting point before a call because it surfaces specific issues to discuss. Others use it as a standalone sense-check.

Not sure where to start?

Book a free 30-minute call with Hitan. We'll look at your situation and point you toward the right tool — or skip the tools entirely and discuss your challenges directly.